The ServiceDesk is almost down and cannot establish connection with the server 

i can ping on ServiceDesk server and ServiceDesk port is open but web page cannot display 

The following log is exist on Event Viewer 

"The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

pg_ctl: another server might be running; trying to start server anyway"

i need immediate support please 

can send remote session link on 

  fareedassaf@ak.com.jo