We recently have installed ServiceDesk Pro i believe, the agent is being pushed out via group policy to all machines within out domain. All or most Windows 7 machines will show up and i can get all hardware and software info.
Windows XP machines are a different story.....nothing will show. Guess what i need to know is what services need to be enabled through GP and or is there a different approach i should be taking? Our server side is running version 8.2.0 Build 8217