hello

All of the sudden our servicedesk program no longer works.

I went into command prompt as administrator and

ran the command startdb.bat

System reported back 'Database server successfully started'

I then used the changedbserver command, which reported back 'OK'

Product version from installed location: 10014

Product version from database server: 10014

When starting the service desk however, I got the same problem again, namelijk

after the message that service desk was starting, a lot of dots and I can't connect to it.

Problem now is that there is already live data in the system.

How can this be solved?

Best regards

Gino