Hi All,
SDP MSP 9.10 running with out issue until recently, now cannot connect. I thought it was that fact that my cert had expired, I have renewed with GoDaddy and imported the pfx as per this article - https://www.manageengine.com/products/service-desk/help/adminguide/introduction/install-pfx.html as I had done in the past.
However I still cannot connect and get this in the wrapper log
STATUS | wrapper | 2017/07/31 12:24:29 | <-- Wrapper Stopped
STATUS | wrapper | 2017/07/31 12:24:39 | Starting the ManageEngine ServiceDesk Plus - MSP service...
STATUS | wrapper | 2017/07/31 12:24:39 | --> Wrapper Started as Service
STATUS | wrapper | 2017/07/31 12:24:39 | Java Service Wrapper Professional Edition 64-bit 3.5.15
STATUS | wrapper | 2017/07/31 12:24:39 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2017/07/31 12:24:39 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2017/07/31 12:24:39 | Licensed to Zoho Corporation Pvt. Ltd. for ManageEngine ServiceDesk Plus - MSP
STATUS | wrapper | 2017/07/31 12:24:39 |
STATUS | wrapper | 2017/07/31 12:24:39 | Launching a JVM...
INFO | jvm 1 | 2017/07/31 12:24:39 | WrapperManager: Initializing...
INFO | jvm 1 | 2017/07/31 12:24:43 | inside sdclientutil::::::::Connection refused: connect
INFO | jvm 1 | 2017/07/31 12:24:43 | setProcessInProgress false
INFO | wrapper | 2017/07/31 12:24:44 | Waiting to start...
STATUS | wrapper | 2017/07/31 12:24:45 | ManageEngine ServiceDesk Plus - MSP started.