Service ServiceDesk failed
Hi,
we've got the problem:
ManageEngine ServiceDeskPlus 9.2, build 9200, database MSSQL. The service works unstable. It can work, for example, 10 days stable, than on 11th day the service stops. During starting the service we get the message Application Layer Started .............. . In logs we see next:
INFO | jvm 2 | 2017/11/09 14:53:24 | java.lang.OutOfMemoryError
ERROR | wrapper | 2017/11/09 14:53:24 | JVM exited unexpectedly.
STATUS | wrapper | 2017/11/09 14:53:30 | Launching a JVM...
INFO | jvm 3 | 2017/11/09 14:53:30 | Error occurred during initialization of VM
INFO | jvm 3 | 2017/11/09 14:53:30 | Could not reserve enough space for object heap
INFO | jvm 3 | 2017/11/09 14:53:30 | Error: Could not create the Java Virtual Machine.
INFO | jvm 3 | 2017/11/09 14:53:30 | Error: A fatal exception has occurred. Program will exit.
ERROR | wrapper | 2017/11/09 14:53:30 | JVM exited while loading the application.
we've got the problem:
ManageEngine ServiceDeskPlus 9.2, build 9200, database MSSQL. The service works unstable. It can work, for example, 10 days stable, than on 11th day the service stops. During starting the service we get the message Application Layer Started .............. . In logs we see next:
INFO | jvm 2 | 2017/11/09 14:53:24 | java.lang.OutOfMemoryError
ERROR | wrapper | 2017/11/09 14:53:24 | JVM exited unexpectedly.
STATUS | wrapper | 2017/11/09 14:53:30 | Launching a JVM...
INFO | jvm 3 | 2017/11/09 14:53:30 | Error occurred during initialization of VM
INFO | jvm 3 | 2017/11/09 14:53:30 | Could not reserve enough space for object heap
INFO | jvm 3 | 2017/11/09 14:53:30 | Error: Could not create the Java Virtual Machine.
INFO | jvm 3 | 2017/11/09 14:53:30 | Error: A fatal exception has occurred. Program will exit.
ERROR | wrapper | 2017/11/09 14:53:30 | JVM exited while loading the application.