Service restart automatically - java maxiumum

Service restart automatically - java maxiumum

Hello,

I have a big problem.
When I start the service "ManageEngine Service Desk" java is up to the maximum performance of cpu and ram and the service restart automatically.
I tried doing the restore on another server windows, but the situation is the same, the  service manageengine start and java goes up (50% cpu 700 MB ram) for 5 minutes and then restart the service, this continuously.
I tried to restore the full backup that is trimmed back but nothing.

OS: windows xp sp3
servicedesk build 8017 with mysql

Please help me.
Thanks in advance
Daniel












                  New to ADSelfService Plus?