Service Request Template Technician view only
Easy one...I have a Service Request template. I have the "show to requester" UNCHECKED. Should Technicians still be able to see and use it?
I originally thought they WOULD be able to. I want to make a template for Techs only. If the above is incorrect, how would I do this?
I ask because I have this and one of my senior techs gets a "not authorized to view this page" when I send a link to the specific template.
Thanks
David