Service Request Resource Info Section
Within Service Request Resource Info Section we have a number of selection criteria that depending on response will determine action to be taken with the request (especially for New or Exit User).
Would like ability to mark these items as Mandatory (either by Technician or User - just like on an Incident Request).
It would also be very helpful if we could spawn tasks based on reponses to items in the Resource Info Section based on a specific response.
Anyone else interested in this functionality so we can get it on the near-future enhancement list?
Cheryl Ankrom Jennmar Corporation
Cheryl Ankrom Jennmar Corporation