Service-Now Watch List vs. SDP Email IDs to Notify
Is there a plan on changing how Email IDs to notify will work on SDP on the Requester view?
The current state of SDP's Email IDs to notify is prone to user input problems especially when requester needs to notify multiple email address. Here's a set of screenshot for comparison:
Service Desk Plus's Email IDs to Notify feature:
Service Desk Plus's Email IDs to Notify feature:
Service-Now's Watch List feature:
Topic Participants
Charles Palma
Umasankar
Santhosh Venkataramani
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