Service DeskPlus improper identification of Exchange Management Console

Service DeskPlus improper identification of Exchange Management Console

Hi there,

We are trying to get everything configured correctly and have been running into a few issues. 

Right now our intern tells me that the asset management side of it is identifying all the installs of the Exchange Management Console as being under licensed, however our Exchange Server installations appear to be compliant. We just need some clarification on this.

Also, we noticed that Virtual Machines (all are Hyper-V Virtual machines) are not identifying which host reside on.   This is useful information. Not sure if this is a feature that we don't have configured properly or if is still in the works, or what. 

I've been asked to move forward on this as I have the most familiarity with ManageEngine products, but I haven't been working directly with this project (sort of out of the loop), so I'm trying my best to fill in the blanks as I can lol

Carlo

                  New to ADSelfService Plus?