Service Desk Workflow

Service Desk Workflow

Hi All
 
I really hope somebody can help me.
 
We use ITSD Plus and have 30 active technicians across a variety of groups. I.e. 1st Line, Server Support, facilities etc
 
I have a group that manages development requests fand need to restrict access to that group to only management. This is to stop the dev approvers from getting swamped with ridiculous dev requestsn and will also assist with our approvals process. Is this possible or am I needing the change control module?
 
Any advice will be geatly appreciated.
 
Many Thanks
Brent

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