Hello,

 

Here I go...

 

I was on ServiceDesk Plus Build 7018.  I have quiet a bit of data & I have backups.

So I started upgrading according to Migration Sequence chart

I moved to build 7022 - GOOD

I moved to build 7500 - GOOD

 

When I tried to move to 7514 (using UpdateManager.bat), it goes to 98% then gets installation error.

 

Now, when I tried to start the Server, it's stuck in endless loop of "Initializing Server"...

 

So I tried to uninstall the last build, but tells me this version does not support uninstallation.

 

If someone could help, it would be great.  But since I have the original backup on build 7018, I would like to download that old version?

 

WHERE CAN I FIND IT???

 

I'm in a mess and need some guidance...

Thanks in advance.