Service Desk Reports
I know that there is a problem with the service desk reports, but when I run the report of the current month, I am getting duplicate cases that have been counted in the report. When you search the case number only one ticket shows up. But looking at the report the case is counted sometimes up to 5 times in the report.
(See Attachment)
(See Attachment)
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?