I took the Prod database backup. I installed Service Desk plus same build as Prod on a new Windows 2008 R2 server and restore the database from prod DB backup.

The restore was successful but after restore the service desk stopped working. When I start the Service server it gets stuck at starting service desk service window and doesn't move any further.

We are using POSTGRES on both Prod and Test. When I took the backup there were six .dat files like part1 to part 6. I restored from the biggest file. I ran the run.bat and it looked okay but servicedesk still doesn't open.

Please help.

Thanks

Manish