Service Desk Plus Mobile Version request handling
When a technician raise tickets using their mobile devices (both android and Iphone) the request created are being assigned randomly to all technicians and it is neither using the Incident and Service Business rules. what do you advice?
I have checked Enable Technician Auto Assign and am using ME service-desk Plus - Professional
I have checked Enable Technician Auto Assign and am using ME service-desk Plus - Professional
Topic Participants
Abeba
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