Service Desk Plus - How to send API request with formatted UDF
Service Desk Plus - How to send API request with formatted UDF
I'm a vendor sending an API request to one of our customers that use Service Desk Plus (SDP) to create a ticket in SDP.
They have created multiple UDF fields, which they think can receive formatted text.
Example, API sends udf field that contain a string of assets.
I'm a vendor sending an API request to one of our customers that use Service Desk Plus (SDP) to create a ticket in SDP.
They have created multiple UDF fields, which they think can receive formatted text.
Example, API sends udf field that contain a string of assets.
udf_char5:["computer1", "computer2"]
Result:
We want the result to contain a line break / carrage return.
Computer1
Computer2
Any suggestion or examples of an API request that creates a formatted UDF field with potentially bolds ors breaks?<b> or <br>
I can't get the syntax right...
Thanks in advance
Result:
We want the result to contain a line break / carrage return.
Computer1
Computer2
Any suggestion or examples of an API request that creates a formatted UDF field with potentially bolds ors breaks?<b> or <br>
I can't get the syntax right...
Thanks in advance
Topic Participants
Joshua Boyd
Dinesh Bhaskaran
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