Service Desk Plus - How to Offload SSL?

We are going live on SDP on Monday and have set it up behind an F5 Big IP LTM and are attempting to offload ssl encryption and decryption for external access allowing the F5 to handle the encryption\decryption. Typically, the application needs to be aware that SSL is being offloaded.

Is there documentation on how to make this work?

Testing http access through the F5 works fine. When we test https access, I can get to the main page and login (security log shows that it is successful) but then I receive a page can not be displayed.

When I get the page can not be displayed, the url is: https://fqdn/j_security_check;jsessionid=xxxxxxxx....