Service Desk Plus & Fedora Core 8

Service Desk Plus & Fedora Core 8

Good day,

I'm busy evaluating your product (build 7001) on Fedora Core 8
I have installed the software without any errors
When I try to run the ./root/Adventnet/ME/Servicedesk/bin/run.sh file, I get the following error

Server is starting. This may take a couple of minutes ...
This evaluation copy is valid for 29 days
Unclean shutdown of previous run.
Failed to start the server. Please refer logs for more details




Now, I gave tried stopping Mysql, restarting the server etc, I get the same error.
I even tried running it on Fedora core 6 - Does your product support Fedora ?

I have run the following as well

DB Server Setup wizard
************************************************************

1) Setup MYSQL Server
2) Setup MSSQL Server
3) Quit
Go to [1/2/3] : 1

Host : 127.0.0.1
Port : 33366
User : root
Password :
--------------------------------------------------
Unable to connect to any hosts due to exception: java.net.ConnectException: Connection refused
--------------------------------------------------

DB Server status : [ Not Available ]
---- Creating Database------
Unable to connect to any hosts due to exception: java.net.ConnectException: Connection refused
----------------------------
My SQl Sever configuration added successfully
[root@dhcppc5 bin]#























I have contacted the support centre and I was told "Sir, please evaluate our software on Microsoft" Your website says version of Linux - ANY -

I have as per their request, uninstalled and re-installed the Service Desk Plus software, I have as per their request, change the Mysql password, change the localhost from 127.0.0.1 to localhost

Please can someone help me

Thanks
Riaan van Jaarsveld


I have attached the serverout0.txt file for your reference

























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