Service Desk Plus 9.0 login failed AD from Internet portal

Service Desk Plus 9.0 login failed AD from Internet portal

Hello,
I have a problem with version 9.0 free with AD authentication. Within the local network I can connect but from the internet does not validate users. This started after adding a new user to test and only leaves from the same LAN Network.

regards.

                  New to ADSelfService Plus?