Service Desk Plus 8.0 and Agent Scan issue
Hi - I have a question about service desk plus 8.0. We recently created an image for our laptops and by mistake, the agent software was installed when the image was created. As a result, we are getting duplicated info when workstations start up.
How can I uninstall the agent or get a new agent id?
This key does not exist: HKEY_LOCAL_Machine\SOFTWARE\ZohoCorp\ManageEngine AssetExplorer\Agent\
I read on the forums we could delete that key to get a new agent id for the laptop - however the key does no exist.