After the application layer loads it just starts with the dots and goes forever. Meanwhile if you view the service you see that it attempted to start but failed.

Yes running the run.bat does get the server working but this is a work around. Before  I put alot of energy into this I would like to know that it will work as a service as it is supposed to. (I previously tried the Service Desk Plus (non-MSP) and it worked fine. (Different server but same 2012R2). 

Could anyone point me in the right direction?  

I did get this as an error when running run.bat

"Could Not Find C:\ManageEngine\ServiceDeskPlus-MSP\bin\jndi.properties"

The file is where it is supposed to be and there are no other errors shown.

Thank you all! 

Mike