Service Desk Keeps locking up and will not update

Service Desk Keeps locking up and will not update

I am running 7011 and it keeps locking up on me and I have to restart the service. I get no errors that lead me anywhere. In addition, I have tried updating to 7012, 7013, and 7015 and it gets to 98% and then errors and uninstalls. I have called tech support. I sent them a copy of my database and have not heard back from them.

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