Service Desk is unable to send mail to any other domain ID, other than configured domain mail ID

Service Desk is unable to send mail to any other domain ID, other than configured domain mail ID

Hi All,

I am facing a problem regarding mail server on service desk plus.

Actually I have installed service desk plus 7.6 version. and I configured it    abc@mymail.com( just for example). Now I can received ticked, and send mail to any people in mymail.com but unable to send  or forward the same mail to other that mymail.com users say for example xyz@gmail.com.

Is any one can help me in this regards. Speedy solution is appreciated.

Thanks in Advance

With Best Regards
Mrityunjai Kumar











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