hi all

has anyone managed to successfully integrate service desk and Endpoint?

we have both setup on prem, the integration setting in SD and EP report success, but when we try to scan any windows asset in SD, it triggers the agent ok (we get agent notification that PC is being scanned) but it always reports back that the scan is taking to long and fails.

EP scanning is fine, we update, patch etc without issue

we have no PC side firewalls

any ideas for me?

mal