Service Desk integration problem
I am running Service Desk Version : 5.5.0 Build Number : 5501 in a 30 day demo and Opmanager v 6.0 build 6005 free edition.
I am trying to setup the integration to Service Desk in Opmanager. I fill in the required details and get:
I tried both my username and admin/admin.
the stdout2.txt log has this error:
Any ideas?
Thanks,
Greg P
I am trying to setup the integration to Service Desk in Opmanager. I fill in the required details and get:
Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high.
I tried both my username and admin/admin.
the stdout2.txt log has this error:
10:21:54:250 AM Login form post: HTTP/1.1 200 OK
10:21:54:250 AM actionClass : /j_security_check
10:21:54:250 AM loginUrl : http://localhost:9000/HomePage.do
10:21:54:265 AM httpget: HTTP/1.1 200 OK
10:21:54:265 AM JSESSIONID
10:21:54:265 AM After redirect JSESSIONIDSSO Cookie is not Available hence the session is not authenticated
Any ideas?
Thanks,
Greg P