Service desk not responding
Good day,
I have a problem, when I loading a letter into the service desk with an attachment of more than 1 mb, the service desks hang.
What could be the reason?
When SD tries to process the letter CPU Load Process Java on 99,9%
Sevice desk has been updated to the latest version.
Server service desk Ubuntu 12.04.3 LTS
kernel version 3.8.0 - 29-generic
Thank you.
I have a problem, when I loading a letter into the service desk with an attachment of more than 1 mb, the service desks hang.
What could be the reason?
When SD tries to process the letter CPU Load Process Java on 99,9%
Sevice desk has been updated to the latest version.
Server service desk Ubuntu 12.04.3 LTS
kernel version 3.8.0 - 29-generic
Thank you.