Service Desk emails routinely wind up in Junk Folder in Outlook 2003/2007
Does anyone know of a way to create a blanket way to force mail from the Service Desk system to NOT go into the Junk email folder in Outlook?
even by "right clicking" and marking as "not Junk" these still wind up in the junk filter. my network admins here are telling me it a service desk issue (*sigh - they always say that....).
is anyone else having this issue?
p.s. sorry for the duplicate post as i get used to the new forum - this wound up in "feature request" originally