Service Desk Does Not Start After Installation.

Dear Sir,

I have installed the Service Desk Plus 7.6 and after installation and running the run.bat I have the following stop error and the service does not start at all and the icon does not come either.

D:\ManageEngine\ServiceDesk\bin>run
===============================================================================
.
JBoss Bootstrap Environment
.
JBOSS_HOME: D:\ManageEngine\ServiceDesk\bin\\..
.
JAVA: .\..\jre\bin\java
.
JAVA_OPTS: -Dserver.dir=D:\ManageEngine\ServiceDesk\bin\\.. -Dprogram.name=ru
n.bat -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerIm
pl -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,Ad
ventNetDeploymentSystem.jar,commons-logging.jar -Dsdp.java.gc=false -Xms128m -Xm
x512m -XX:PermSize=64m -XX:MaxPermSize=128m -Ddb.home=.\..\mysql -Dorg.jboss.lo
gging.Log4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSy
stemErr=false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djav
a.util.logging.config.file="D:\ManageEngine\ServiceDesk\bin\\..\server\default\c
onf\logging.xml" -Djava.util.logging.config.class=com.adventnet.logging.LoggingS
canner -Dlog.dir="D:\ManageEngine\ServiceDesk\bin\\..\server\default" -Djava.lib
rary.path="D:\ManageEngine\ServiceDesk\bin\\..\lib\native;D:\ManageEngine\Servic
eDesk\bin\\..\lib;D:\ManageEngine\ServiceDesk\bin\\..\bin" -Dtier-type=BE -Dtier
-id=BE1 -Dfile.encoding=utf8 -Duser.language=en -Duser.region=US -Dstart.type=co
mmand
.
CLASSPATH: .\..\jre\lib\tools.jar;D:\ManageEngine\ServiceDesk\bin\\run.jar;D:\
ManageEngine\ServiceDesk\bin\\..\lib\AdventNetLogging.jar;D:\ManageEngine\Servic
eDesk\bin\\..\lib\AdventNetNPrevalent.jar;D:\ManageEngine\ServiceDesk\bin\\..\li
b;
.
===============================================================================
.

Could Not Find D:\ManageEngine\ServiceDesk\bin\jndi.properties
Server is starting. This may take a minute ...
Could not create connection; - nested throwable: (java.sql.SQLException: Network
error IOException: Connection refused: connect); - nested throwable: (org.jboss
.resource.JBossResourceException: Could not create connection; - nested throwabl
e: (java.sql.SQLException: Network error IOException: Connection refused: connec
t))
Press any key to continue . . .
D:\ManageEngine\ServiceDesk\bin>run
===============================================================================
.
JBoss Bootstrap Environment
.
JBOSS_HOME: D:\ManageEngine\ServiceDesk\bin\\..
.
JAVA: .\..\jre\bin\java
.
JAVA_OPTS: -Dserver.dir=D:\ManageEngine\ServiceDesk\bin\\.. -Dprogram.name=ru
n.bat -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerIm
pl -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,Ad
ventNetDeploymentSystem.jar,commons-logging.jar -Dsdp.java.gc=false -Xms128m -Xm
x512m -XX:PermSize=64m -XX:MaxPermSize=128m -Ddb.home=.\..\mysql -Dorg.jboss.lo
gging.Log4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSy
stemErr=false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djav
a.util.logging.config.file="D:\ManageEngine\ServiceDesk\bin\\..\server\default\c
onf\logging.xml" -Djava.util.logging.config.class=com.adventnet.logging.LoggingS
canner -Dlog.dir="D:\ManageEngine\ServiceDesk\bin\\..\server\default" -Djava.lib
rary.path="D:\ManageEngine\ServiceDesk\bin\\..\lib\native;D:\ManageEngine\Servic
eDesk\bin\\..\lib;D:\ManageEngine\ServiceDesk\bin\\..\bin" -Dtier-type=BE -Dtier
-id=BE1 -Dfile.encoding=utf8 -Duser.language=en -Duser.region=US -Dstart.type=co
mmand
.
CLASSPATH: .\..\jre\lib\tools.jar;D:\ManageEngine\ServiceDesk\bin\\run.jar;D:\
ManageEngine\ServiceDesk\bin\\..\lib\AdventNetLogging.jar;D:\ManageEngine\Servic
eDesk\bin\\..\lib\AdventNetNPrevalent.jar;D:\ManageEngine\ServiceDesk\bin\\..\li
b;
.
===============================================================================
.

Could Not Find D:\ManageEngine\ServiceDesk\bin\jndi.properties
Server is starting. This may take a minute ...
This evaluation copy is valid for 29 days
Could not create connection; - nested throwable: (java.sql.SQLException: Network
error IOException: Connection refused: connect); - nested throwable: (org.jboss
.resource.JBossResourceException: Could not create connection; - nested throwabl
e: (java.sql.SQLException: Network error IOException: Connection refused: connec
t))
Press any key to continue . . .
D:\ManageEngine\ServiceDesk\bin>

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Can any one of you please give me a solution to this. I downloaded the demo program and yet to have any result. I clean re-installed and installed up to no avail. I tried with the SDP 7.5 which once I successfully installed, but now cannot. Even the back edition is also not editing. I have selected SQL Server as the database.

thanking you and awaiting response.

Regards,

Sakib Mahmud

Sakib.mahmud (at) gmail