Service Desk Crashed

Unable open Advenet Service Desk Plus

unable to take backup

C:\AdventNet\ME\ServiceDesk\bin>backUpData.bat
Starting....
Active DB Server = mysql
Database connectionProp : useUnicode=true
characterEncoding=UTF-8

Database not started. Starting .........
Aug 1, 2009 5:51:53 PM com.adventnet.db.adapter.mysql.MySqlDBInitializer execute
Command
INFO: Command to be executed ..\mysql\bin\mysqladmin -u root --port=33366 -h loc
alhost version
Aug 1, 2009 5:51:56 PM com.adventnet.db.adapter.mysql.MySqlDBInitializer execute
Command
INFO: Command to be executed ..\mysql\bin\mysqladmin -u root --port=33366 -h loc
alhost version
Aug 1, 2009 5:51:57 PM com.adventnet.servicedesk.server.utils.SDDataManager <ini
t>
INFO: rootDir :: ..
Aug 1, 2009 5:51:57 PM com.adventnet.servicedesk.server.utils.SDDataManager <ini
t>
INFO: netutilsData :: {RELEASE={version=6.0.0}, BUILD={number=6003}}
Aug 1, 2009 5:51:57 PM com.adventnet.servicedesk.server.utils.SDDataManager <ini
t>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=AdventNet Manage
Engine ServiceDesk Plus}, ADMANAGER={name=ADManager}}
tableNames = 0
java.sql.SQLException: Base table or view not found, message from server: "Tabl
e 'servicedesk.wordmap' doesn't exist"
        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1902)
        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1106)
        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1200)
        at com.mysql.jdbc.MysqlIO.sqlQuery(MysqlIO.java:1161)
        at com.mysql.jdbc.Connection.execSQL(Connection.java:2084)
        at com.mysql.jdbc.Connection.execSQL(Connection.java:2034)
        at com.mysql.jdbc.Statement.executeQuery(Statement.java:1153)
        at com.adventnet.servicedesk.tools.SDBackUp.deleteWordMapDuplicates(SDBa
ckUp.java:246)
        at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:16
4)
        at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:71)
        at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:878)

stopping DB Server >>>>> true
java.sql.SQLException: Base table or view not found, message from server: "Tabl
e 'servicedesk.wordmap' doesn't exist"
        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1902)
        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1106)
        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1200)
        at com.mysql.jdbc.MysqlIO.sqlQuery(MysqlIO.java:1161)
        at com.mysql.jdbc.Connection.execSQL(Connection.java:2084)
        at com.mysql.jdbc.Connection.execSQL(Connection.java:2034)
        at com.mysql.jdbc.Statement.executeQuery(Statement.java:1153)
        at com.adventnet.servicedesk.tools.SDBackUp.deleteWordMapDuplicates(SDBa
ckUp.java:246)
        at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:16
4)
        at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:71)
        at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:878)