Service Desk backup error

Hello!
I've got an error during service desk backup.
Do you have any idea how to solve it?

Thank you for your responce.

C:\Users\a.osinskiy>cd C:\ManageEngine\SupportCenter\bin

C:\ManageEngine\SupportCenter\bin>backupdata
Starting....
Active DB Server = postgres
Database connectionProp : null
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.SQLGener
ator java.lang.InstantiationException: com.adventnet.db.adapter.SQLGenerator
25.04.2016 9:59:40 com.adventnet.db.adapter.postgres.DefaultPostgresDBInitialize
r <init>
INFO: db.home ::: C:\ManageEngine\SupportCenter\bin\\..\pgsql
25.04.2016 9:59:40 com.adventnet.db.adapter.postgres.DefaultPostgresDBInitialize
r <init>
INFO: dataDirectory :: C:\ManageEngine\SupportCenter\pgsql\data
Database started
java.io.FileNotFoundException: SDPbackup.log (╨Ю╤В╨║╨░╨╖╨░╨╜╨╛ ╨▓ ╨┤╨╛╤Б╤В╤Г╨┐╨╡
)
        at java.io.FileOutputStream.open(Native Method)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at com.adventnet.servicedesk.tools.SDBackUp.initBackup(SDBackUp.java:209
)
        at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:107)
        at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1749)

stopping DB Server >>>>> false
java.io.FileNotFoundException: SDPbackup.log (╨Ю╤В╨║╨░╨╖╨░╨╜╨╛ ╨▓ ╨┤╨╛╤Б╤В╤Г╨┐╨╡
)
        at java.io.FileOutputStream.open(Native Method)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at com.adventnet.servicedesk.tools.SDBackUp.initBackup(SDBackUp.java:209
)
        at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:107)
        at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1749)

C:\ManageEngine\SupportCenter\bin>