service desk 8 worth the upgrade from 7611?
hi
i am quite happily running version 7611 but have noticed that i am now quite far behind given 8010 has just been released.
in the past i have quite a few issues upgrading from 1 major version to the other (often did it around version x.03, 04 so perhaps too early) and have ended up wasting days in getting things fixed.
so do you think it is worth upgrading from version 7611 to 8010? i am the only person using hte system, it is virtualised so will snapshot it before doing the upgrade but still often you do not find out certain things no longer work after a few days.
do you suggest i go from version 7611 to 8000 and then immediately upgrade to 8010 or first run with 8000 for a couple of days and if not issues then go to 8010?
cheers
i am quite happily running version 7611 but have noticed that i am now quite far behind given 8010 has just been released.
in the past i have quite a few issues upgrading from 1 major version to the other (often did it around version x.03, 04 so perhaps too early) and have ended up wasting days in getting things fixed.
so do you think it is worth upgrading from version 7611 to 8010? i am the only person using hte system, it is virtualised so will snapshot it before doing the upgrade but still often you do not find out certain things no longer work after a few days.
do you suggest i go from version 7611 to 8000 and then immediately upgrade to 8010 or first run with 8000 for a couple of days and if not issues then go to 8010?
cheers