Service categories in Requests view
Hi,
could you tell me why in the Requests view I can't set "Service category" column? Only Category or Subcategory...
I have a few Service categories, such as "Service request", "Presales request", "Internal request" and I'd like to see in the Requests view which type of service it is, but I can't see "Service category" in the view customization.
Thank you in advance.
Regards,
Kuba
could you tell me why in the Requests view I can't set "Service category" column? Only Category or Subcategory...
I have a few Service categories, such as "Service request", "Presales request", "Internal request" and I'd like to see in the Requests view which type of service it is, but I can't see "Service category" in the view customization.
Thank you in advance.
Regards,
Kuba