Hi,
In the Service Catalogue, you can add a Service Category and underneath that - Add Service.
We'd like another tier under Add Service - Add Specific Item (template)
For example:
Service Category - SAP
Service - are all the different modules in SAP (MM, PM, FICO, QM, SD, etc)
Now we need the specific item layer
This would mirror the Category Subcategory Item architecture currently in SDP.
ex:
Service Category - SAP
Service - Sales & Distribution
Items - Create New Shipping Route, Create New Sold To, Create New Delivery Method, etc...