Service Catalog template inaccessible

Service Catalog template inaccessible

I recently spent several days working on a service catalog template for one of our support groups and after changing the "Associate groups to template" option to that group (which I am normally not in) I can no longer see the template in admin or the self service portal.

I found a similar complaint from about a year ago on the forums but no resolution was documented.

I tried adding myself to the support group that is associated with the template but that did not work.

Fortunately, I have a link to the live template that works so I know it was not deleted.  It is just not visible in any navigation on the service desk site.

I am running version 8217.


Can anyone tell me how to make it visible again?

Thanks,
Dave Baldwin

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