I am in the process of building out a Service Catalog and I've created a lot of new templates of late. Here's a quirk I've noticed...I've been able to work around it for now as I don't need all the fields in use...but as we push SDP further and further this could come back to be a problem.

 

Image 1 : This shows the Service Fields I had available after filling out about 9 different service catalog entries.

 

 

 

Image 2: This is about an hour into building templates...all of a sudden look what I have now! Another Service Field option..it's our customized "Action Required" field. But if I go back and look at my earlier templates it's not there...

 

So the question is why do I get the additional Service Field "Action Required" option on some of my templates but not all? If I create a custom field my expectation is it will be available for every Service Catalog template I build, not just a handful of them.

 

By the way this is from Internet Explorer, SDP with Service Pack 8013. (Firefox isn't responsible for this one!)