Service Catalog > Description Field
Hi,
Is there any way to hide the "Description Field" in the Service Catalog once submitted ? We have various services created for Service Requests and although we can hide the field in the designer and Requester view, once the ticket is created the Description field is still visible to the requester.
The main reason for this, is we want to include instructions for the team who get the request, but don't want users to see it once it's raised.
Any ideas ?
Andrew
Version 9120, MS SQL
Is there any way to hide the "Description Field" in the Service Catalog once submitted ? We have various services created for Service Requests and although we can hide the field in the designer and Requester view, once the ticket is created the Description field is still visible to the requester.
The main reason for this, is we want to include instructions for the team who get the request, but don't want users to see it once it's raised.
Any ideas ?
Andrew
Version 9120, MS SQL