HI: I am trying Trail Version , I Make Some User as Department Head and Enable Service Catalog Approval Option ...
and other User from the Same Department can make Service Request , and i create some role for the dept. Head users and Assign .
Setup : When the user make service request and it will go to dept head and he will approve the Request
Problem : but the Dept head user cannot see the Service request of their dept users, How can i fix this Issue..?