Console output have no errors.
[root@logakt1 bin]# ./run.sh
================================================================================
JBoss Bootstrap Environment
JBOSS_HOME: /opt/ManageEngine/EventLog
JAVA: /opt/ManageEngine/EventLog/bin/..//jre/bin/java
JAVA_OPTS: -Djava.awt.headless=true -Duser.country=US -Duser.language=en -Djava.library.path=../lib:../lib/native -Xms256m -Xmx512m -Xms256m -Xmx512m -Dprogram.name=run.sh -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerImpl -Djboss.deploy.localcopy=true -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,AdventNetDeploymentSystem.jar,commons-logging.jar -Ddb.home=/opt/ManageEngine/EventLog/bin/..//mysql -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSystemErr=false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djava.util.logging.config.file=/opt/ManageEngine/EventLog/server/default/conf/logging.xml -Djava.util.logging.config.class=com.adventnet.logging.LoggingScanner -Dlog.dir=/opt/ManageEngine/EventLog/server/default -Dtier-type=BE -Dtier-id=BE1 -DContext=event -DminDiskSpace=5 -DpdfCRCount=500 -DpdfRCount=1000 -DpdfCVCount=20000 -DsysPort=5000 -DevtPort=5001 -DorclPort=5002 -DbaudRate=9600 -DDBType=mysql
CLASSPATH: /opt/ManageEngine/EventLog/lib/run.jar:/opt/ManageEngine/EventLog/bin/..//jre/lib/tools.jar:/opt/ManageEngine/EventLog/lib/AdventNetLogging.jar:/opt/ManageEngine/EventLog/lib/AdventNetNPrevalent.jar:/opt/ManageEngine/EventLog/lib/AdventNetUpdateManagerInstaller.jar:/opt/ManageEngine/EventLog/server/default/lib/jtds-1.2.jar:/opt/ManageEngine/EventLog/lib/
================================================================================
ServerContainer [CREATED]
LogAnalyzer [CREATED]
EventLogAnalyzer [CREATED]
ServerContainer [STARTED]
LogAnalyzer [STARTED]
EventLogAnalyzer [STARTED]
Server Started.
Please connect your client at
http://localhost:80Trying run SupportInfo.sh
[root@logakt1 troubleshooting]# ./SupportInfo.sh
Context is /event
Context is /event
Support Information File Creation started
Unable to copy Log.txt to ../server/default/log
Unable to copy wrapper.log into ../server/default/log
Exception in thread "main" java.lang.NoClassDefFoundError: com/adventnet/la/util/ServerUtil
at com.adventnet.la.util.SupportInfoUtil.main(SupportInfoUtil.java:183)
[root@logakt1 troubleshooting]# ./SupportInfo.sh
Context is /event
Context is /event
Support Information File Creation started
Unable to copy Log.txt to ../server/default/log
Unable to copy wrapper.log into ../server/default/log
Exception in thread "main" java.lang.NoClassDefFoundError: com/adventnet/la/util/ServerUtil
at com.adventnet.la.util.SupportInfoUtil.main(SupportInfoUtil.java:183)
[root@logakt1 troubleshooting]#
What problem ?. How i can solve it.