Server not Starting
Hello
I have a problem, recently i install supportcenter Plus on linux but the app is not running?
Server is starting. This may take a couple of minutes ...
This evaluation copy is valid for 29 days
Unclean shutdown of previous run.
Failed to start the server. Please refer logs for more details
This is the log.txt
(Dec 22, 2011 5:49:47 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$DiskSpaceCheck, wrn, null
(Dec 22, 2011 5:49:58 PM), Install, com.ibm.wizard.platform.linux.LinuxProductServiceImpl, wrn, The installer could not successfully add the product information into the RPM database. Installation will continue as this is not critical to the installation of the product.
(Dec 22, 2011 5:55:16 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$DiskSpaceCheck, wrn, null
(Dec 22, 2011 5:55:26 PM), Install, com.ibm.wizard.platform.linux.LinuxProductServiceImpl, wrn, The installer could not successfully add the product information into the RPM database. Installation will continue as this is not critical to the installation of the product.
(Dec 22, 2011 5:56:42 PM), Install, com.installshield.wizardx.ascii.ModifyFile, err, Could not write ASCII file /root/ManageEngine/SupportCenter/blog/customerInfo.txt.
(Dec 22, 2011 5:56:42 PM), Install, com.installshield.wizardx.actions.AsciiFileUpdateWizardAction, err, WizardException: (error code = 200; message="/root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)"; exception = [ServiceException: (error code = 200; message = "/root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)"; severity = 0; exception = [java.io.FileNotFoundException: /root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)])])
STACK_TRACE: 7
WizardException: (error code = 200; message="/root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)"; exception = [ServiceException: (error code = 200; message = "/root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)"; severity = 0; exception = [java.io.FileNotFoundException: /root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)])])
at com.installshield.wizardx.ascii.ModifyFile.writeFile(ModifyFile.java:280)
at com.installshield.wizardx.actions.AsciiFileUpdateWizardAction.execute(AsciiFileUpdateWizardAction.java:171)
at com.installshield.wizard.StandardWizardListener.execute(StandardWizardListener.java:123)
at com.installshield.wizard.StandardWizardListener.currentBeanChanged(StandardWizardListener.java:106)
at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1564)
I have a problem, recently i install supportcenter Plus on linux but the app is not running?
Server is starting. This may take a couple of minutes ...
This evaluation copy is valid for 29 days
Unclean shutdown of previous run.
Failed to start the server. Please refer logs for more details
This is the log.txt
(Dec 22, 2011 5:49:47 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$DiskSpaceCheck, wrn, null
(Dec 22, 2011 5:49:58 PM), Install, com.ibm.wizard.platform.linux.LinuxProductServiceImpl, wrn, The installer could not successfully add the product information into the RPM database. Installation will continue as this is not critical to the installation of the product.
(Dec 22, 2011 5:55:16 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$DiskSpaceCheck, wrn, null
(Dec 22, 2011 5:55:26 PM), Install, com.ibm.wizard.platform.linux.LinuxProductServiceImpl, wrn, The installer could not successfully add the product information into the RPM database. Installation will continue as this is not critical to the installation of the product.
(Dec 22, 2011 5:56:42 PM), Install, com.installshield.wizardx.ascii.ModifyFile, err, Could not write ASCII file /root/ManageEngine/SupportCenter/blog/customerInfo.txt.
(Dec 22, 2011 5:56:42 PM), Install, com.installshield.wizardx.actions.AsciiFileUpdateWizardAction, err, WizardException: (error code = 200; message="/root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)"; exception = [ServiceException: (error code = 200; message = "/root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)"; severity = 0; exception = [java.io.FileNotFoundException: /root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)])])
STACK_TRACE: 7
WizardException: (error code = 200; message="/root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)"; exception = [ServiceException: (error code = 200; message = "/root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)"; severity = 0; exception = [java.io.FileNotFoundException: /root/ManageEngine/SupportCenter/blog/customerInfo.txt (No such file or directory)])])
at com.installshield.wizardx.ascii.ModifyFile.writeFile(ModifyFile.java:280)
at com.installshield.wizardx.actions.AsciiFileUpdateWizardAction.execute(AsciiFileUpdateWizardAction.java:171)
at com.installshield.wizard.StandardWizardListener.execute(StandardWizardListener.java:123)
at com.installshield.wizard.StandardWizardListener.currentBeanChanged(StandardWizardListener.java:106)
at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1564)