Server crashed and restored but SDP will not start (v.6003)

Server crashed and restored but SDP will not start (v.6003)

Hi, I had a brain fart and removed SQL off of the server which I didn't realize SDP was using for it's database, I thought it was utilizing MYSQL...I was wrong!!!

Anyways, to make a long story short. My BackUp Admin restored the entire server from Symantec BackUp Exec and eventhough everything seems to be back, SDP will not start.

Event Logs shows Event ID: 100 | Category: wrapper | Source: servicedesk
"There may be a configuration problem: please check the logs."

Event ID: 7034 | Category: None | Source: Service Control Manager.
"The ManageEngine ServiceDesk Plus service terminated unexpectedly. It has done this 8 times."

Not sure what logs it is referring to. Should I have to restore or initiate the DB or something before it will start? I am getting a little frustrated with this software, it seems so fragile and picky.

Any suggestions?

Thanks for your time.

rsnellman















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