server container failed
Hi dear Servicedesk plus users.
We are currently testing this package in our firm. At this point we are very pleased with the functionallity and we are thinking about putting this into production.
We have tested the package on several different linux configurations (debian woody -sarge,RH,SUSE), and we always succesfully installed it.
Now we want to install this package our first test production server. We are using a DELL POWEREDGE 4300
Because the latest debian kernels doest not support the PERC4/Di controller which requires the latest megaraid2 driver, we had to use a custom kernel from the open source lab
http://wiki.osuosl.org/display/LNX/Debian+on+Dell+Servers?focusedCommentId=7388#comment-7388
The installation of the servicesdeskplus works without any errors ,we are able to lauchn the packet,the webserver is running but we always recieve an empty document.
/usr/local/ServiceDesk/bin# sh run.sh
================================================================================
JBoss Bootstrap Environment
JBOSS_HOME: /usr/local/ServiceDesk
JAVA: /usr/local/ServiceDesk/jre/bin/java
JAVA_OPTS: -server -Xms128m -Xmx256m -Dprogram.name=run.sh -Djboss.server.type =com.adventnet.j2ee.deployment.system.AdventNetServerImpl -Djboss.deploy.localco py=true -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.j ar,AdventNetDeploymentSystem.jar,commons-logging.jar -Ddb.home=/usr/local/Servic eDesk/mysql -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Dorg.jboss.lo gging.Log4jService.catchSystemErr=false -Djava.util.logging.manager=com.adventne t.logging.LogManager -Djava.util.logging.config.file=/usr/local/ServiceDesk/serv er/default/conf/logging.xml -Djava.util.logging.config.class=com.adventnet.loggi ng.LoggingScanner -Dlog.dir=/usr/local/ServiceDesk/server/default -Dtier-type=BE -Dtier-id=BE1 -Djava.library.path=/usr/local/ServiceDesk/lib/native -Dfile.enco ding=utf8
CLASSPATH: /usr/local/ServiceDesk/bin/run.jar:/usr/local/ServiceDesk/jre/lib/t ools.jar:/usr/local/ServiceDesk/lib/AdventNetLogging.jar:/usr/local/ServiceDesk/ lib/AdventNetNPrevalent.jar:/usr/local/ServiceDesk/lib/
================================================================================
Server is starting. This may take a couple of minutes ...
Free edition...
ServerContainer [CREATED]
ServerContainer [FAILED]
Server Started.
Please connect your client at http://localhost:8080
I have added the log filesserverout0.txt and boot.log . the local_access.log is just empty
I am really stuck here, who knows what is going on. (in the logs he always gives mbeans error but i have the "libcommons-modeler-java" installed)
Thanks in advance
We are currently testing this package in our firm. At this point we are very pleased with the functionallity and we are thinking about putting this into production.
We have tested the package on several different linux configurations (debian woody -sarge,RH,SUSE), and we always succesfully installed it.
Now we want to install this package our first test production server. We are using a DELL POWEREDGE 4300
Because the latest debian kernels doest not support the PERC4/Di controller which requires the latest megaraid2 driver, we had to use a custom kernel from the open source lab
http://wiki.osuosl.org/display/LNX/Debian+on+Dell+Servers?focusedCommentId=7388#comment-7388
The installation of the servicesdeskplus works without any errors ,we are able to lauchn the packet,the webserver is running but we always recieve an empty document.
/usr/local/ServiceDesk/bin# sh run.sh
================================================================================
JBoss Bootstrap Environment
JBOSS_HOME: /usr/local/ServiceDesk
JAVA: /usr/local/ServiceDesk/jre/bin/java
JAVA_OPTS: -server -Xms128m -Xmx256m -Dprogram.name=run.sh -Djboss.server.type =com.adventnet.j2ee.deployment.system.AdventNetServerImpl -Djboss.deploy.localco py=true -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.j ar,AdventNetDeploymentSystem.jar,commons-logging.jar -Ddb.home=/usr/local/Servic eDesk/mysql -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Dorg.jboss.lo gging.Log4jService.catchSystemErr=false -Djava.util.logging.manager=com.adventne t.logging.LogManager -Djava.util.logging.config.file=/usr/local/ServiceDesk/serv er/default/conf/logging.xml -Djava.util.logging.config.class=com.adventnet.loggi ng.LoggingScanner -Dlog.dir=/usr/local/ServiceDesk/server/default -Dtier-type=BE -Dtier-id=BE1 -Djava.library.path=/usr/local/ServiceDesk/lib/native -Dfile.enco ding=utf8
CLASSPATH: /usr/local/ServiceDesk/bin/run.jar:/usr/local/ServiceDesk/jre/lib/t ools.jar:/usr/local/ServiceDesk/lib/AdventNetLogging.jar:/usr/local/ServiceDesk/ lib/AdventNetNPrevalent.jar:/usr/local/ServiceDesk/lib/
================================================================================
Server is starting. This may take a couple of minutes ...
Free edition...
ServerContainer [CREATED]
ServerContainer [FAILED]
Server Started.
Please connect your client at http://localhost:8080
I have added the log filesserverout0.txt and boot.log . the local_access.log is just empty
I am really stuck here, who knows what is going on. (in the logs he always gives mbeans error but i have the "libcommons-modeler-java" installed)
Thanks in advance