Serious Problem With SD+ 7017

For some reason our SD+ install has screwed up completely since Friday. It was noticed over the weekend and I have so far spent 5 hours trying to fix it.

Basically, we cannot browse requests or any tools that list request information, i.e. reports, the global view etc. When we try the web page seems to hang on loading and simply claims it is waiting. Once this happens, the rest of the service desk is also inaccessible and the only way to get it back to accessible is to restart the service but it all happens again when we try to browse request data.

I've tried reverting back to a previous backup, installing SD+ on a different server, using a different SQL DB server, deleting the database off the server and re-installing onto the same servers but I get the same problem no matter what I do!!!! I've switched off all the utilities such as AD passthrough, audit schedule, backup schedule, email fetching etc, but still no joy.

I'm using SD+ 7017 on Win2K3 Web R2 with MSSQL 2000 SP4. Tried installing onto Win2K3 Ent SP2 with MSSQL 7 & Win2K3 Std R2 with MSSQL 2000 SP4.

I've attached a screenshot of what happens when I go to the main global view page. It sits here permenantly.

I'd appreciate some rapid support on this one please as it has rendered our entire helpdesk service in-operable at present.

Cheers

John