Separated groups of categories of solutions
Is it possible in the future to indicate if a solution-category is visible for the requester or not, just like notes.
Example : All technician's use diagnostic programs, monitoring programs, etc. So it is not advisable that all those categories are available for requesters to have in their tree (because the solutions-category list will be very long)
Thanks for your advise
Example : All technician's use diagnostic programs, monitoring programs, etc. So it is not advisable that all those categories are available for requesters to have in their tree (because the solutions-category list will be very long)
Thanks for your advise