Hi all,

Just a newbie question for you.

I have setup my ServiceDesk Plus (free account) and currently testing it out. At the moment we have a listener email address setup for it support and another for supporting a separate department only.

Is there a way I can have these two separate? As in, I do not want the technician looking after the separate department seeing the tickets for the it support requests?

Looking forward to your feedback.

Regards,

John