Sending notifications form specific request templates only
Hi All,
I'm hoping for some advice. I would like it create a request template for user password resets. Once the request is resolved i would like to automatically send an email to the user advise the password has been reset and to call IT if they did not request the change. Is this possible?
Thanks in advance
I'm hoping for some advice. I would like it create a request template for user password resets. Once the request is resolved i would like to automatically send an email to the user advise the password has been reset and to call IT if they did not request the change. Is this possible?
Thanks in advance