sending notification failed when reply out of domain

sending notification failed when reply out of domain

Hi support team
I set up an account mail in global setting: scp@domain.com. So it only reply/forward to mails in same domain (@domain.com), when sending to outside (Ex: gmail, yahoo...) system notice: "sending notification failed", 
P/s: I added scp to outlook so it still send to outside domain successfully
Please help me this case
Thank you

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