Sending notification failed.

Sending notification failed.

i'm getting the following error when trying to send emails. 

following settings SMTPS/TLS port 587 with Auth. 

i have tried other settings but nothing is working. I have also restarted the service a number of times. I have attracted the Support file.

I have the following error in the logs 

  1. Caused by: javax.mail.MessagingException: Exception reading response;
  2.   nested exception is:
  3. javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
  4. at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1462)
  5. at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1260)
  6. at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370)
  7. at javax.mail.Service.connect(Service.java:297)
  8. at javax.mail.Service.connect(Service.java:156)
  9. at javax.mail.Service.connect(Service.java:105)
  10. at javax.mail.Transport.send0(Transport.java:168)
  11. at javax.mail.Transport.send(Transport.java:98)
  12. at com.adventnet.servicedesk.notification.util.NotificationFactory.sendMailNotification(NotificationFactory.java:1331)
  13. ... 66 more
  14. Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
  15. at com.sun.net.ssl.internal.ssl.InputRecord.handleUnknownRecord(Unknown Source)
  16. at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)
  17. at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
  18. at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
  19. at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source)
  20. at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source)
  21. at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:97)
  22. at java.io.BufferedInputStream.fill(Unknown Source)
  23. at java.io.BufferedInputStream.read(Unknown Source)
  24. at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:75)
  25. at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1440)

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