Sending e-mail enterprise wide
Tried searching the forum for this but the search feature is not too friendly.
Can you send a system wide e-mail from within ServiceDesk? Announcements are grand and all, but if my requesters are not constantly logging in they will not see it.
Perhaps this is a feature request. Make it so there is an option to select X users for the announcement in question in addition to an option to e-mail them with the announcement info directly.
Thanks
Can you send a system wide e-mail from within ServiceDesk? Announcements are grand and all, but if my requesters are not constantly logging in they will not see it.
Perhaps this is a feature request. Make it so there is an option to select X users for the announcement in question in addition to an option to e-mail them with the announcement info directly.
Thanks