Sending Announcements to Support Groups
Hello, our department currently has a need to send Announcements to individual Support Groups in ServiceDesk. Currently there's just the ability to send to individual User Groups, but no option for sending to individual Support Groups. Since we are split into several groups, this would allow management to notify each group individually.
Please let me know if this would be possible to implement into a future release or not.
Thank you!
Please let me know if this would be possible to implement into a future release or not.
Thank you!