Send reminder from a ticket
Is there a way a tech can schedule a reminder to do some activity and have that be sent to them? I see there is a way to create a reminder but you need to go back into the ticket and read that reminder. Don't see the point of that. If you are already looking at the ticket you don't need the reminder.
Topic Participants
Brian Sokol
Jayashree Gowrisankar
Ajay kumar K
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